Find answers to common questions about TGPlug. Can't find what you're looking for? Contact our support team.
TGPlug is the world's largest analytics platform for Telegram channels, specializing in betting, casino, and crypto communities. We track 900,000+ channels and provide detailed metrics including subscriber growth, engagement rates, citation index, and win rates.
Our platform helps users discover quality channels, helps channel owners understand their performance, and helps advertisers reach targeted audiences.
Yes! Basic features are completely free, including:
Premium features like detailed analytics, historical data, and advanced comparisons require a free account. Advertising options are paid services.
Click "Sign Up" in the top navigation, enter your email and password, and verify your email address. The process takes less than 2 minutes. Once verified, you'll have access to all free account features including detailed analytics and the ability to submit your own channels.
Our data is sourced directly from Telegram's public API and updated daily at 00:00 UTC. We track subscriber counts, post engagement, and growth metrics with high accuracy. However, please note:
For the most sensitive decisions, we recommend verifying critical metrics directly with the channel owner.
Citation index measures how often other Telegram channels mention or forward content from this channel. It's calculated based on:
A higher citation index (0-100 scale) indicates stronger influence and reputation within the Telegram ecosystem. Channels with scores above 70 are considered highly influential.
We update different metrics on different schedules:
Last update timestamp is shown on each channel's detail page for transparency.
Win rate is calculated for betting tip channels based on their posted predictions. We analyze:
Channels must have at least 50 tracked tips to display a win rate. This metric helps users identify consistently profitable tipsters, though past performance doesn't guarantee future results.
To add your channel:
Our team reviews submissions within 24 hours. Channels must be public, active (posting within last 30 days), and comply with our content guidelines.
Yes! Log into your account, go to Dashboard → My Channels, and click "Edit" on any channel you own. You can update:
Changes are reviewed within 24 hours to ensure accuracy. Basic info like subscriber count updates automatically.
Verified channels display a blue checkmark and get priority in search results. To apply:
Contact verify@tgplug.com with your channel username and proof of ownership. Verification is free but limited to qualifying channels.
Common reasons for rejection include:
You'll receive an email with the specific reason. You can fix the issue and resubmit, or contact us if you believe the rejection was in error.
We offer several advertising options:
Visit our Advertise page for full details and to submit an inquiry. Our team responds within 24 hours.
Advertisers can target by:
Our audience is 85% male, aged 18-45, with high interest in betting and crypto. Average CTR is 4.2%, significantly higher than industry standard.
Yes! For budgets over $2,500/month, we offer custom campaigns including:
Contact advertise@tgplug.com with your goals and budget for a custom media kit.
Click "Forgot Password" on the login page, enter your email address, and we'll send a reset link valid for 24 hours. If you don't receive the email within 5 minutes, check your spam folder or contact support.
To delete your account and all associated data:
Note: This will permanently remove your account, saved channels, and reviews. Your channel listings (if any) will remain but be transferred to unclaimed status. This action cannot be undone.
If you encounter technical issues:
For security vulnerabilities, please email security@tgplug.com directly. We have a bug bounty program for responsible disclosures.
Try different keywords or contact us for help.
Can't find what you're looking for? Our support team is here to help.